Privacy Policy

At Vivacharmz, managed by Gigabyte Techs, protecting your privacy is our top priority. We handle your personal information responsibly, with honesty, care, and accountability. The details you provide are collected solely to ensure a safe and reliable shopping experience.

In this document, “we,” “our,” and “us” refer to Gigabyte Techs, while “you,” “your,” “user,” or “users” refer to individuals visiting or purchasing from Vivacharmz. By using our platform, you consent to the practices described here. If you do not agree with any part of this policy, we advise refraining from using our website.

Information We Collect

To enhance your experience, we may collect the following:

Personal Information

  • Full name, phone number, and email address
     
  • Billing and shipping addresses
     
  • Payment details required to complete transactions

Browsing & Usage Data

  • Activity within our store, including previous purchases and preferences
     
  • Navigation patterns across product pages and featured sections

Device & Technical Details

  • IP address, browser version, and device specifications
     
  • Location information (only if permitted)
     
  • Site interaction insights for better navigation and enhanced security

Cookies & Tracking Tools

  • Features that personalize your browsing journey
     
  • Tools to help you discover relevant products efficiently
     

Purpose of Collecting Information

We use your data for the following purposes:

  • Order Fulfilment & Support: To complete purchases and respond to inquiries
     
  • Personalized Browsing: To provide tailored product suggestions and easier navigation
     
  • News & Promotions: To send updates or promotional content (only if opted in)
     
  • Security: To detect and prevent suspicious activity or misuse of the platform
     
  • Legal Compliance: To fulfill obligations under applicable laws
     

How We Share Information

We do not sell your personal data. Sharing may occur only in the following cases:

  • With trusted third-party providers, such as payment processors or delivery partners
     
  • With legal authorities for compliance or fraud prevention
     
  • With business partners necessary to provide services, under strict confidentiality
     

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools to enhance your experience, analyze traffic, and provide customized content. You can manage or disable cookies via your browser settings.

Data Security and Storage

We implement industry-standard measures to protect your personal data, including SSL encryption, secure servers, and restricted access. However, absolute security cannot be guaranteed.

Data Retention

Your personal information is retained for 8 to 12 months from your last interaction, unless a longer period is required by law for tax, legal, or compliance purposes.

Your Rights

As a user, you have the right to:

  • Access or update your personal information
     
  • Request deletion of your data (subject to legal limitations)
     
  • Opt out of marketing communications
     
  • Disable cookies via your browser
     

Children’s Privacy

Our services are intended for individuals 18 years and older. We do not knowingly collect information from minors. Any such data discovered will be deleted immediately.

Third-Party Links

Our platform may integrate with third-party payment systems or financial services. We are not responsible for their privacy practices or content. Please review their policies before using their services.

Policy Updates

We may periodically update this Privacy Policy. Changes will be reflected on this page, and continued use of our services after updates indicates acceptance of the revised terms.

Consent

By using our website, you agree to the collection, use, and sharing of your information as described in this policy.

Contact Us

For any questions or concerns regarding your data or this Privacy Policy, please contact us at: gigabytetechs9@gmail.com